Barclays repair tech problems after customers’ troubles
25 Oct 2015
From the area Business
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Barclays claimed it is recovering coming from technician flaws, after clients disclosed troubles accessing money in their profiles, and also in making payments.Some stated possessing their debit cards obstructed over Sunday and Sunday.A representative advised the BBC on Sunday that it was actually an “internal devices issue”. The financial institution twittered update on Weekend early morning that this was actually “experiencing specialized concerns” and also these were actually being “examined quickly”. In an emailed statement, Barclays mentioned: “Our team may confirm that customer services are currently recuperating coming from the outage our team experienced last night [Weekend] Our company apologise to clients for any sort of hassle led to.”.
On Sunday some clients stated they were actually experiencing concerns in accessing cash money.”I have been actually continuously informed the problem would be actually repaired by 5pm the other day (Weekend) and also still today that remains in the same circumstance,” stated one consumer who contacted the BBC.A Barclays representative claimed that some customers fussed that they were not able to withdraw cash from ATMs. Barclays claimed that this was certainly not a concern along with the atm on its own, but somewhat a “network concern” causing a “technology blackout”.
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